Injection Moulding Specialists in South Devon, UK

Personal data is any information which can be used to directly identify you as an individual. We collect certain types of personal data when you visit our website www.manasinjectionmoulding.co.uk, as follows:

• Any information you send to us via email, including your email address, name and the content of your enquiry.
• Information you provide to us over the phone, including your telephone number, name, the content of your enquiry and details about your business.
• Analytical and tracking data such as traffic data, location data, browser type, device type and device model- However, this information is anonymous and we do not use any information derived from cookies to identify any individual user of our site.

By contacting us using any of the methods described above, you give us your permission to process and retain your personal data for the purposes of answering your enquiry or creating a contract with you if you become our customer or supplier. We will keep your personal and business data for as long as a contract is in place, except in cases where legally the data needs to be kept for longer, such as for tax purposes, accounts and invoices. We will keep all enquiries for 2 years, after which they will be deleted.

Our legal basis for processing your personal data is as follows:

• Contract Basis - For existing customer accounts, we use your personal data to enable us to have a continuing customer relationship with you and fulfil our contractual obligations with you and your business. In order to do this we require accurate and up to date information, including your name, address, website information, company information and telephone number in order to provide you with our services, establish or continue a contract, and for our accounts.

Any personal information we collect is confidential and will not be shared with a third party, except:

• If we are required or permitted to do so by law, any court, or any other applicable regulatory, compliance, governmental or law enforcement agency
• In connection with legal proceedings or potential legal proceedings if necessary
• Where we need to share your personal data with one of our suppliers, in which case we will always ask for your permission before supplying this information
• Anonymised data which is shared with third party software for analytics and tracking purposes

As part of our processes, we may transfer data that we hold about you outside of the EEA (European Economic Area) for processing and storage. By providing us with your personal data, you agree to this transfer, processing and storage. We take all reasonable precautions when dealing with your personal data to make sure that it is treated with respect and is processed securely.

We take your personal data seriously, and ensure to the best of our ability that your data is kept secure and confidential at all times.

In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information we hold and process.

You have the right to know what personal data we hold under the Data Protection Act 1998. You can request a copy of the information which we hold about you by emailing us or writing to the address below. Please note that we charge an administration fee of £10 for supplying this information to you. You will need to provide adequate identification to ensure that we only release information that you are entitled to.

You also have the following rights as of 25th May 2018:

• Right to correct - the right to have your personal information amended if it is inaccurate or incomplete
• Right to erasure - the right to request to have your personal data removed from our systems
• Right to restrict our use - you can request us to not use your personal information, or to restrict the ways in which we use it.
• Right to data portability - the right to request that we move, copy or transfer your personal information.
• Right to object - the right to object to our use of your personal information, including where we use it for our legitimate interests. If you object, we will stop processing your personal information, unless we are required to do so by law, in which case we will inform you of why we are continuing to use your data.

We will take every reasonable effort to provide you with the above rights in accordance with the Data Protection Act. If you believe that any information we hold about you is incorrect please contact us as soon as possible - email us

If you need to contact us with regards to our Privacy and Cookie Policy please email us. Alternatively, you can write to us at the following address:

Data Protection Enquiries
Manas Injection Moulding Ltd
Unit 29 Woodview Road
Torbay Business Park
Paignton
Devon
TQ4 7HP

If you are not satisfied with the way in which we handle your complaint with regards to the personal information we hold about you, then you can refer your complaint to the ICO (Information Commissioners Office) in the UK. https://ico.org.uk/concerns/