Privacy & Cookie Policy

• Any information you send to us via email, including your email address, name and the content of your enquiry.
• Information you provide to us over the phone, including your telephone number, name, the content of your enquiry and details about your business.
• Analytical and tracking data such as traffic data, location data, browser type, device type and device model - However, this information is anonymous, and we do not use any information derived from cookies to identify any individual user of our site.

By contacting us using any of the methods described above, you give us your permission to process and retain your personal data for the purposes of answering your enquiry or creating a contract with you if you become our customer or supplier. We will keep your personal and business data for as long as a contract is in place, except in cases where legally the data needs to be kept for longer, such as for tax purposes, accounts and invoices. We will keep all enquiries for 2 years, after which they will be deleted.

• Contract Basis - For existing customer accounts, we use your personal data to enable us to have a continuing customer relationship with you and fulfil our contractual obligations with you and your business. In order to do this we require accurate and up to date information, including your name, address, website information, company information and telephone number in order to provide you with our services, establish or continue a contract, and for our accounts.

• If we are required or permitted to do so by law, any court, or any other applicable regulatory, compliance, governmental or law enforcement agency
• In connection with legal proceedings or potential legal proceedings if necessary
• Where we need to share your personal data with one of our suppliers, in which case we will always ask for your permission before supplying this information
• Anonymised data which is shared with third party software for analytics and tracking purposes

• Right to correct - the right to have your personal information amended if it is inaccurate or incomplete
• Right to erasure - the right to request to have your personal data removed from our systems
• Right to restrict our use - you can request us to not use your personal information, or to restrict the ways in which we use it.
• Right to data portability - the right to request that we move, copy or transfer your personal information.
• Right to object - the right to object to our use of your personal information, including where we use it for our legitimate interests. If you object, we will stop processing your personal information, unless we are required to do so by law, in which case we will inform you of why we are continuing to use your data.